(Values and Culture training) – discusses in detail the
values that a company, along with its team members should understand during their daily work activities and interactions.
These values and beliefs are centered on Continuous Improvement philosophies and Respect for People.
We will also introduce the 10 elements of Drive and Dedication that gives team members a tangible action in order to
“live” the values, as well as focusing the team member on “value added” activities that give the team
member a “line of sight” to the company Hoshin or KPI goals.
8 Step- Problem Solving) – 8 Steps Problem solving that gives team members a systematic approach following the PDCA
(Plan-Do-Check-Act) Management System as a foundation to follow. This process lays the foundation for all
team members to look at problems in the same context giving the team member concrete actions to implement using their values.
Toyota
Production System (TPS) - Breaks down the elements of the TPS house focusing on the 2 pillars - Jidoka (built-in-quality)
and Just-in-time (JIT) production and the company philosophies behind them. We will cover Continuous piece
flow, heijunka, kanban, takt-time, Standardization, Pull systems, and Pokeyoke. We will also discuss the
7 types of mudas (waste) along with Mura (unevenness) and Muri (overburden).
Value Stream Mapping Process- is a Lean technique
used to analyse the flow of materials and information currently required to bring a product or service to a consumer. At Toyota,
, it is known as "Material and Information Flow Mapping. - Identify the target product, or service.
- Draw
a current state value stream map, which is the current steps, delays, and information flows required to deliver the target
product or service. This may be a production flow (raw materials to consumer) or a design flow (concept to launch). .
- Assess
the current state value stream map in terms of creating flow by eliminating waste (muda).
- Draw a future state value
stream map. (Where you want to be or Ideal Situation.)
- Implement Ideal Situation.
Standardized Work and Yamazumi (STD Work) – We will discuss in detail
how to write a standardized work chart using the major steps, work sequence, and takt time. We can incorporate
time studies practices in order to effectively document the “elemental” work within a work sequence.
We can assist team members in creating effective Yamazumi boards (visual process bar graph) showing potential bottlenecks,
overburden and unevenness within work cells. We will provide the templates for the standardized work breakdown.
A3 Writing / Problem Solving Theme Reports – provides the team member with tools to create a summarized document of their problem, proposal or status report
in order to share the “need to know” information about their report to others involved. We
consider it the “lean approach” to communication, saving time in reading a multi-page report versus a one page
document. The report format we provide will follow the 8 step problem solving approach taught in TBP.
Visual Floor Mgmt System) - is a visual control system that aligns shop floor management and team member developmental activities to align their daily
activities to achieve company hoshin targets (KPI’s):
·
Ensuring foundational skills and Standardized
work are in place
·
Promoting effective communication, creating
the environment to:
-
Address abnormal conditions through TBP problem
solving
- Determine needed support and resources
- Develop team members
Job Instruction
Training (JIT)- or TWI _ Training within the industry provides
the team member a systematic approach to training new or existing team members using a 4 step method. Within
the 4 steps we break down the job into major steps, key points and reasons. This process allows the team
member to learn their jobs incrementally giving them the needed repetition to feel comfortable with the process in order to
continue building as they master all steps. It also gives the team member on-going coaching and feedback
if issues may arise during the training session. We provide the templates for breaking down the job.
Meeting Facilitation– this process provides the team members
with a systematic approach to conduct an effective meeting. The meeting is broken down into 4 steps, giving
team members certain tools to incorporate throughout each step keeping the meeting on task. This approach
provides a foundation for team members to practice their values while developing their teamwork and communication skills.
Quality Circles(Problem Solving Teams) and Visual Tools – Quality
Circles are team based problem solving activities enhancing team member skills in teamwork and group communication.
The teams are taught to utilize the TBP 8 step format to create an A3 and to incorporate the tools of Meeting Facilitation
to keep the teams on task allowing for effective use of their limited time. We also incorporate and teach
various visual control tools such as: Line graphs, check-sheets, pareto charts, pie charts, radar charts,
and fishbone in order to visual the data collected within the problem solving activity.
On the-Job-Practice (OJP) – This is a 4 step approach to team
member development through “supervisory mentoring” putting the Toyota Way and Toyota Business Practices into practice.
This approach should give insight to the need of the supervisor to mentor and support their subordinates effectively
developing those needed skills for long term company sustainability. It allows team members to pass on
their knowledge to others and understand their people well enough to create stretch targets for learning while align their
activities to the company hoshin and KPI targets.
Myers-Briggs ® Personality Type Testing- This gives team members and opportunity to learn about their own personality type as well as understanding
the 15 other types of people in the world with approaches to improve the way they lead and develop people. We go in
depth with the 8 metal functions broke down from each specific type code in order of preference. This instrument
is great for individual development as well as team and company development.
Land-cruiser
Manufacturing Simulation- This simulation provides a “real-life-hands-on”
approach to the manufacturing process that the team member initiates improvements on. This simulation brings
to life all the elements taught above including: TPS, STD work, JIT, PDCA, TBP and A3 activities using
the Land-cruiser process to facilitate the hands-on learning. We become facilitators at this point allowing
the team members to make the majority of decisions in regard to each work cell. Depending upon the selected
training package we can provide the land-cruiser components.